Centralized Customer Management
All customer data in one place. Connect sales, marketing, and support.
Modern CRM system that helps you build long-term customer relationships, increase sales, and streamline business processes. Ready-made AutoERP CRM solution or custom development from Apertia.
Measurable Results
Scattered customer data = lost opportunities
Without a centralized CRM system, you lose track of customers, miss business opportunities, and your team works inefficiently.
Common problems without CRM:
- Customer data scattered in spreadsheets and emails
- Forgotten follow-ups and lost business opportunities
- No visibility into sales pipeline status
- Manual processes and duplicate data entry
- Unable to measure sales team performance
- Missing customer communication history
Consequences without CRM:
- Loss of potential customers
- Low sales team productivity
- Poor customer experience
- Unable to predict revenue
- Ineffective marketing campaigns
Centralized CRM system for your business
We offer two approaches to CRM implementation: ready-made AutoERP CRM solution for quick deployment or custom CRM development tailored to your needs. Both approaches connect sales, marketing, and customer support into one unified system.
AutoERP CRM
Ready-made CRM solution with immediate deployment. Try the features at autoerp.cz/crm-system/
Explore AutoERP CRMCustom CRM from Apertia
Need specific features or integration with existing systems? We'll develop a CRM tailored exactly to your requirements.
Key CRM System Features
Contact Management
Centralized database of all customers and contacts with complete interaction history, notes, and documents.
Sales Pipeline
Visual overview of business opportunities across all stages of the sales process. Drag & drop deal management.
Marketing Automation
Automated email campaigns, lead nurturing, and personalized communication based on customer behavior.
Reporting & Analytics
Advanced reports and dashboards for tracking KPIs, team performance, and revenue forecasting.
Integrations
Connection to email, calendar, phone, e-shop, and other systems for seamless workflow.
Mobile Access
Access CRM from anywhere via mobile app or responsive web interface.
CRM System Benefits
Higher Customer Retention
Better customer care through complete history
Increased Sales
No lost opportunities and faster deal closing
Team Productivity
Automation of routine tasks saves time
Pipeline Visibility
Real-time visibility into business processes
Better Decision Making
Data-driven approach based on reports
Team Collaboration
Shared information and activity coordination
Revenue Forecasting
Accurate forecasts based on pipeline
Customer Experience
Personalized communication and faster response
Scalability
System grows with your business
Implementation Process
Process Analysis
We map your business processes and CRM requirements.
Solution Design
We propose optimal configuration or custom development.
Implementation
We deploy CRM and connect it with your systems.
Data Migration
We transfer existing customer data to the new CRM.
Training & Support
We train your team and provide ongoing support.
Use Cases
B2B Sales
Managing complex sales cycles, multiple contacts per customer, and long-term relationships.
E-commerce
Integration with e-shop, customer segmentation, and automated marketing campaigns.
Services & Consulting
Project tracking, time records, and client relationship management.
Manufacturing & Distribution
ERP integration, order management, and buyer communication.
Integrations & Connections
Email & Communication
- Microsoft Outlook
- Gmail / Google Workspace
- Email campaigns
- Automatic email logging
Business Systems
- ERP systems
- Accounting software
- E-shop platforms
- Invoicing systems
Productivity
- Calendars and scheduling
- VoIP telephony
- Chat and messaging
- Document storage
Implementation Overview
| Solution | AutoERP CRM / Custom |
| Implementation Time | 2-8 weeks |
| Requirements | Process definition, existing data |
| Return on Investment | 3-6 months |
Implementation Process
Initial Consultation - Understanding your needs and goals
Process Analysis - Mapping business and marketing workflows
CRM Configuration - Setting up pipeline, fields, and automations
System Integration - Connecting with email, ERP, and other tools
Data Migration - Importing contacts and history from existing sources
User Training - Hands-on training for the entire team
Ready to centralize customer management?
Whether you choose the ready-made AutoERP CRM solution or custom development, we'll help you build a system that connects your sales team, marketing, and customer support.
Frequently Asked Questions
What's the difference between AutoERP CRM and custom development?
AutoERP CRM is a ready-made solution with preset features for quick deployment. Custom development from Apertia allows creating a CRM exactly according to your specific requirements, including unique workflows and integrations.
How long does CRM implementation take?
AutoERP CRM can be deployed within 2-3 weeks. Custom CRM development typically takes 4-8 weeks depending on the scope of requirements.
Can CRM be integrated with our existing ERP?
Yes, both options offer ERP system integration. AutoERP CRM has native connection with AutoERP, for other systems we create API integration.
How much does a CRM system cost?
The price depends on the chosen solution, number of users, and scope of customization. AutoERP CRM offers predictable monthly costs, custom development is a one-time investment with subsequent maintenance. Contact us for a specific quote.
How do we transfer existing data to CRM?
We ensure complete migration of your contacts, communication history, and business data from spreadsheets, emails, or old CRM. We clean and deduplicate the data.
Is CRM available on mobile devices?
Yes, both solutions offer mobile access. AutoERP CRM has a dedicated mobile app, custom solutions are created with responsive design or native app.
Ready to centralize customer management?
Contact us for a non-binding consultation and find out which solution best suits your needs.