Business Chat

Integrated business communication in ERP

Chat with colleagues and clients directly in the ERP system.

Integrated chat for business communication with channels, file sharing, notifications and full integration with ERP modules.

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Measurable results

60%

Faster communication

Lost messages

Real-time

Instant delivery

100%

Conversation history

Problem

Fragmented communication slows down your business

When teams communicate via emails, personal messengers and phones, important information gets lost and decision-making is unnecessarily delayed.

Common problems:

Communication fragmented between email, phone and messengers
Important information lost in personal messages
Missing context - messages not linked to projects
Security risks when using private messengers
Inability to find communication history
New team members have no access to previous communication

Consequences:

Delayed decisions due to waiting for responses
Duplicate work due to lack of information
Loss of important information and agreements
Security incidents and data leaks
Low productivity and team frustration

Solution

Integrated business chat

We offer a complete communication solution: messaging, channels, file sharing, notifications, search and ERP integration. Everything in one place.

AutoERP Chat

Integrated chat directly in the ERP system with channels, groups and file sharing. Ready-made solution with fast deployment.

Explore AutoERP Chat

Custom communication platform

Need specific integrations, custom bots or advanced features? We develop communication solutions tailored exactly to your requirements.

Ready to improve business communication?

Whether you need a simple team chat or a comprehensive communication platform, we will help you streamline communication and boost productivity.

Visit AutoERP

Business chat features

Messages

Instant messaging to individuals and groups. Text formatting, emoji, reactions and threads for organized conversations.

Channels

Themed channels for teams, projects and departments. Public and private channels with access control.

File sharing

Drag and drop files directly in chat. Document, image and video previews without downloading.

Notifications

Smart notifications with priority settings, quiet hours and alerts only for important messages.

Search

Full-text search across all messages, files and channels. Filters by date, author and content type.

ERP integration

Chat linked to projects, orders and tasks. Automatic notifications about ERP changes directly in chat.

Benefits of business chat

Fast communication

Instant responses instead of waiting for emails

Centralization

All communication in one place

Context

Messages linked to projects and orders

Higher productivity

Fewer emails and unnecessary meetings

Security

Business data stays in the business system

History

Complete communication archive with search

Use cases

Team collaboration

Channels for teams and projects, file sharing and quick decision-making without unnecessary meetings.

Customer support

Internal communication about customer requests, escalation and sharing solutions across the team.

Sales team

Quick sharing of information about business opportunities, quotes and client feedback.

Remote teams

Connecting distributed teams, virtual office and sense of belonging even at a distance.

How implementation works

Communication analysis

We map your communication flows and identify needs.

Structure design

We design channels, groups and integration points with ERP.

Implementation

We deploy the chat and connect it with ERP modules.

Migration

We transfer existing contacts and set up permissions.

Training and adoption

We train the team and ensure smooth transition to the new system.

Implementation overview

Initial consultation

Understanding your communication needs

Workflow analysis

Mapping communication flows and integration points

System configuration

Setting up channels, groups and permissions

Integration

Connecting with ERP modules and setting up automatic notifications

Migration

Importing contacts and setting up user accounts

User training

Practical training and ensuring adoption

Frequently asked questions

Is the chat integrated directly in the ERP system?

Yes, the chat is fully integrated with ERP. You can discuss specific orders, projects or invoices directly in the context of that record.

Is communication encrypted?

Yes, all communication is encrypted in transit and at rest. Business data remains fully under your control on your servers.

Can the chat be used on mobile?

Yes, the chat is available via mobile app with push notifications. We support iOS and Android with full synchronization across devices.

How do channels work?

Channels are themed rooms for communication. You can create public channels for the entire company and private channels for specific teams or projects.

Can it replace Slack or Teams?

Yes, our chat offers similar features to Slack or Teams, but with the advantage of direct ERP system integration. Messages are linked to business data.

How long is message history retained?

Message history is retained indefinitely. All conversations, files and attachments are archived and fully searchable.

Ready to improve business communication?

Whether you need a simple team chat or a comprehensive communication platform, we will help you streamline communication and boost productivity.