Customer Chatbot
AI chatbot capable of handling a wide range of customer queries, including specific questions about products, availability, prices, and technical specifications. Supports contextual conversations, link text extraction, image processing, and PDF handling.
Problem
Overloaded customer support, repetitive queries, long wait times, and inconsistent answers.
Solution
AI chatbot automatically answers customer queries 24/7 with access to product database and history.
Key features
What Customer Chatbot can do
Contextual Conversations
Chatbot remembers conversation history and follows up on previous queries.
Product Knowledge
Access to product database, prices, availability, and specifications.
Multimodal Input
Processing of text, images, PDFs, and links from customers.
Operator Escalation
Automatic handoff of complex queries to live support.
Usage example
Use cases
Integrations
Frequently asked questions
How does the chatbot get product information?
The chatbot is connected to your product database and ERP system in real time.
Can the chatbot handle complaints?
Yes, the chatbot can receive a complaint, record it in the system, and forward it to the appropriate department.
How does the chatbot learn?
The chatbot continuously improves based on feedback and new data from conversations.
Ready to start with Customer Chatbot?
Contact us and find out how this AI agent can save you time and money.